Instruction

code
string
  • PHOA: Please advise/contact next agent by phone
  • TELA: Please advise/contact next agent by the most efficient means of telecommunication.
  • RT14: Type is an enquiry on a suspicious transaction.
Enum: "PHOA" "TELA" "RT14"
information
string [ 1 .. 140 ] characters

Further information complementing the coded instruction or instruction to the next agent that is bilaterally agreed or specific to a user community.

{
  • "code": "PHOA",
  • "information": "string"
}
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